An NDIS service agreement sets out what supports a provider will deliver to a participant, how much they cost, and the responsibilities of both sides. A clear agreement is good practice under the NDIS and protects everyone. Our AI drafts one tailored to your service in minutes.
While not every support requires a written agreement, the NDIS strongly encourages them and they’re expected for many supports. A good agreement lists the specific supports and their NDIS line items, the agreed prices (consistent with the NDIS Pricing Arrangements and Price Limits), the duration, cancellation and short-notice rules, how to raise concerns, and how either party can end the agreement.
The document is drafted with the NDIS Practice Standards and Code of Conduct in mind, references the participant’s right to make a complaint to the NDIS Commission, and treats the participant’s information as sensitive information under the Privacy Act. It’s an administrative template — providers must check it against their registration and current pricing obligations.
It’s drafted with the NDIS Practice Standards, Code of Conduct and pricing rules in mind, but you must check it against your registration and the current Pricing Arrangements. It’s an administrative template, not advice.
Yes — it works for self-managed, plan-managed and agency-managed arrangements; the payment section adapts to how the plan is managed.